StayNEP · Aceternity Hero
Build a concierge experience guests remember.
Human-like voice replies, instant language switching, and clean escalation paths — wrapped in one premium hospitality assistant.
Live Metrics
34+
Languages
24/7
Coverage
Capabilities
34+
Languages
Minutes
Setup
Voice + call
Mode
Hotels
Built for
Everything guests expect
From first question to staff handoff—one premium voice surface, consistent quality.
Natural voice conversations
Guests speak freely; Willow understands context, intent, and tone—then responds like a seasoned concierge.
30+ languages, one assistant
Switch languages on the fly. Perfect for international travelers without adding headcount.
Telephony-ready
Concierge call mode prepares you for lobby kiosks, room phones, and future PBX integrations.
Answers from your playbook
Load rooms, dining, policies, and FAQs once—responses stay aligned with how you run your property.
Escalation when it matters
Sensitive requests route to staff with full context so nothing falls through the cracks.
Configurable & secure
Brand colors, messaging, and persona live in settings. Sessions and admin routes respect your boundaries.
How it works
Three beats from hello to measurable guest satisfaction.
Deploy the assistant
Open the voice app—no install required on modern browsers.
Guests tap and speak
One tap turns the microphone on; Willow listens and replies with premium TTS voices.
You refine in dashboard
Update hotel config, review analytics, and handle support escalations from the admin panel.
Speak globally, sound local
Willow covers major travel languages with curated voice selection—so greetings and answers feel natural, not robotic.
- Browser speech where available
- Server-side transcription fallback
- Tuned for clarity and pacing
Supported Languages
Coverage
34+
Guest-facing languages
Availability
24/7
Always-on guest support
Ready when your guests are
Jump into the live voice experience—configure your property afterward from the admin dashboard.
Setup
Minutes
Languages
34+
Support
24/7